Delivery

As a small team, we try to deliver our customers the best online shipping experience as possible! :)

If you don't find the answer to your question over here or in our F.A.Q, feel free to email us at : familystorepost@gmail.com 

Please note: the post admin is handled Monday to Thursday each week so if you don’t get a reply straight away during the weekend, someone will be in touch asap. Same goes with 24Hr orders placed during the weekend, they will be handle from the following Monday. 

Delivery Services & Prices 

U.K (Royal Mail)

- Tracked + Signed 48Hr Delivery (for orders under £10) for £3.00

- Tracked + Signed 48Hr Delivery (for any order over £10) for £5.00

- Tracked + Signed 24Hr Delivery (for any order no matter price) for £6.00 

 

Europe (Royal Mail) 

We are using the Standard international (3 to 17 Business Days) service via Royal Mail for £10. Your order will be tracked + signed for and you will be notified once the tracking number has been created (which means that your order has been processed). 

 

Rest of World

We are using the Royal Mail Rest International service (Zone 3 - USA / CAN / AUS) for £15. Your order will be tracked and you will be notified once the tracking number has been created (which means that your order has been processed). 

We also offer Royal Mails Tracked + Signed for international service if you want  extra security for £20

 

Please note: Since Brexit, we have noticed an increase in customs charges for overseas customers, please be aware of this when placing your order if you are outside of the UK.

 

Thank you for shopping Small ! :D